Hair Cuttery in Washington, District of Columbia

ZERO STARS! NIGHTMARE EXPERIENCE! I came in for a trim and clean up of my layers of my long hair. I left with almost SIX INCHES taken off. I have long, straight, easy hair, so I thought it would be fine. I called ahead and Sang said she would be good at cutting my hair, but she didn't have anything till 7PM (over 3 hours later) and I figured anyone could handle a trim. Wrong. I started with Nancy and she hacked my hair. She cut some pieces so short I thought I was going to cry. When I said that the short pieces looked bad because they weren't blended, she basically gave up and asked someone else to fix it. I was shocked, to say the least. The second person who cut my hair was Ryan, I liked her, I would give her actual starts and she was friendly. Unfortunately, by that point, the damage was done. When I went up front to check out, I looked in the mirror and it still didn't seem right. Sang, who was now available, said she would take a look. She did some more cutting to even things out and make things blend even more (yes - a THIRD person was needed to "fix" my hair). I would have recommend her, however, she said multiple times that if I had just waited for her, I would be going home with long hair, which I found insensitive and very unprofessional. I told her I didn't realize that by not going to her I would get someone who doesn't know how to cut a simple trim. When I made a comment about it being so short, she told me she didn't have any magic to fix it and that it will grow back. Again, I found this unprofessional and insensitive. When I was leaving, they didn't make me pay and gave me some free products, but I didn't want free products or a free haircut, I wanted a f'ing trim and my long hair. I normally don't have problems with lower end places, since I don't do more than a trim, but I will not be coming back, nor will I ever visit another Hair Cuttery. AVOID AVOID AVOID!